Frequently Asked Questions (FAQ)

1. “ODie™ Once-a-year pest control? Once a month didn’t work so it must be very toxic?”This is a common question from those who have used monthly or quarterly spray services. It’s actually quite the opposite. Surface sprays are designed to quickly kill or repel the pests that step on the sprayed surface area. Our ODie™ Once a year pest control system is designed to eliminatethe pests without any interior sprays. First, we use a selection of protein, carbohydrate and sweet attractant baits with a touch of boric acid, a mineral salt, and place them in hundreds of places where the insects live and breed, like wall voids, cracks and crevices. Secondly, most of the pests inside come and go from the outside, so we apply 3 naturally occurring pest repellents to your exterior perimeter, around eaves, doors, windows, mulch and landscape areas, blocking their passage. Together, they provide long term eradication without the hassles, fears or smells associated with monthly or quarterly sprays.

2. “I have asthma” or “I’m pregnant” or “I have small children and pets. Do we need to leave during the treatment?” Our ODIE™ once-a-year pest control system is not a surface spray. All our products are placed in cracks, crevices, wall voids, attic and other out of reach places. However, if you have any concerns about the products we use, we’ll gladly supply you with the MSDS sheets for you or your physician to review.

3. “I hate the smell of pesticides, will the ODie™ Once-a-year pest control system smell?” The basic procedures have little to no smell, however certain pests may require special treatments, which may have a slight odor. We will advise you if these procedures are needed.

4. “When will I see results from my ODie?” Some pests will only need one visit while others will be eliminated over time. An average expectation to reach eradication is within 30 days for most pests including any follow ups.

5. “Will I ever see a bug?” Trees that contact the roof, allow pests to bypass our barrier. Pressure washing or painting the exterior removes the protective barrier. During heavy rains, pests may pass through our barrier in an attempt to survive. They will seek shelter in cracks, crevices and wall voids where they’ll find our products and be eliminated. If the barrier needs restoration, we’ll take care of it promptly and at no extra charge.

6. “Since you’re doing the outside, does the ODie cover the yard?” We have estimated that 95% of the pests we find in our homes originated from the outside. Our exterior barrier is to block their passage. However, if a covered pest outside is getting in, it is covered. 

7. “Does your ODie™ Once-a-year pest control service cover fleas, rodents or termites?” It covers roaches, ants, silverfish and spiders. We offer a variety of services to control these and other pests.

8. “What if I see a bug after performing the ODie, what do I do, and is there an extra charge?” The object of our service is to eradicate all covered pests. However, should our system fail, please call for service. We will send a technician out within 24 business hours at no extra charge.

9. “Do I pay monthly or quarterly for the ODie™ Once-a-year pest control service?” Due to the complex procedure, time and cost of products to eradicate all pest populations from the beginning, the service is paid in full at the time of treatment. However, we accept all major credit cards, if you wish to pay for your service over time.

10. “Will you be my technician?” Yes, we have no sales staff. The technician performing the inspection will also be the technician providing the service. This eliminates confusion, misunderstandings and unkept promises.

11. “How much is it to tent?” A very popular question during termite swarming. Tenting/fumigation is for Drywood termites. It will not eliminate many other pests and does not affect Subterranean termites which also swarm! Ask for our free, no obligation inspection. If it is Drywood termites, many times we can offer a spot treatment at a fraction of the cost of tenting and it’s completely hassle free.

12. “Do you bait for Subterranean termites?” Bait systems rely on the termites finding it. Many times, this could take years. Secondly, bait systems offer no residual control. They require continued monitoring and maintenance at a fee. We perform the Termidor perimeter plus© system exclusively. It requires very little drilling with 100% control in 90 days or less. This service is also available as a spot treatment at a fraction of the cost of full coverage.

13. “How long have you been in business?” We were established in 1997 on the principles of educating the public honestly about pests, pest control and pesticides. We are also a pioneer in IPM strategies.

14. “Why the name Emergency?” As a customer of Emergency Pest Patrol, you will always receive the same or next business day response on all service calls and 24 hour on-call service for emergencies.

15. “Do you recommend or use orange oil for the control or prevention of drywood termites?” This has become a very popular question with everyone going green, organic and natural pest control’s popularity. Problem #1. Orange oil, also known as D-Limonene is oil and oil is flammable, including orange oil. #2. Orange oil is also acidic and corrosive, potentially creating an environment conducive to creating a spark. #3. Despite popular belief, it does not “wick” into the wood more than about an inch, leaving nearly 99% of your home unprotected due to accessability. #4. Test data shows the acid will kill the termites on contact, but for only about 4 days. The termites that don’t come in contact, survive. With other low hazard choices, we do not recommend Orange oil for the control of Drywood termites.

16. What is the most effective treatment for bed bugs? A very popular question. Heat! Heat will reach deep into cracks, crevices, between folds of clothes, etc. This is where chemical treatments fail. We block off a room and raise the temperature to 140F. With the exception of a few items, this temperature is harmless. A preperation directive is used to guide you through the process. We may use chemicals if the room is not sealable or if the bed bugs are only discovered on a piece of furniture, in luggage, or other area where heat is not the best choice.

“We’re on patrol for you”

Verify Emergency Pest Patrol, LLC